"Edgar Iredale" wrote in message
...
I have just bought a Frigidaire upright freezer. Reading the booklet I
discover it is only intended to operate in ambient temperatures between
16degC and 32degC.

They did offer the take back the unit but only at a reduced
price "because it's your fault.".

Edgar


Well I'd have a word with your local CAB and then trading standards. If you
get no joy, tell 'em you told the salesman that it was for use in a garage,
and no mention was made of the minumum temp requirements, their bods that
came to install it made no mention of the minimum temp, and there was no
info to this effect clearly stated on the unit when you bought it. All my
experiences with the Dixons group lead me to believe they'll try and ignore
your rights as a customer, so moan as much as you can and you might get
somewhere.

Good luck!