Sounds like they have inventory problems over there.
Oh well at least what you want is in. Most likely for the
last 5-6 months.... Hope the install goes well!

wrote:
Boy you can take a beating here if you make a mistake, the door size
is
79 1/4 not 70 1/4 sorry!

Also let me point out I'm far from being a crybaby! 7 months for a
door slab is just CRAZY! I think I've been more then patient with
them, it's not time to get some answers.

Here is the latest:

I contact the corporate office via phone yesterday and asked to speak
with Robert Niblock the President with the full knowledge that at
best
I'd speak with his administrator, which is exactly what happened.

I explained the situation to her and faxed her over a detailed
summary
of the over 70 calls & 20 visits to Lowe's about my door along with
other issues and things I've been told.

Low & behold last night at 6pm I received a call from the "new"
store sales manager who was so surprised to hear of this problem I
have. Mine you I have never talked to him before so I have to assume
he is new to the store. He stated he was contacted by corporate to
resolve my problem ASAP. Now get this he said they have the door in
the store (I asked for how long he refused to answer) even though 8
hours earlier I was told the door was still not in and they have no
idea when it will be. He went on to say that within 1 hour I would
hear
from an installer on a date they can come a install the door. Well
guess what over the next hour I got 3 different Lowe's installers
calling me to install the door. So as of now they are set up for
this
Monday at 12.

At this point I will be holding off the letter I wrote to corporate
but
will be sending a revise one if the install goes well about all the
problems and lies I've been told by the store employees.

I will keep everybody posted on the progress,
Felix


No
Greg G wrote:
On 2 Mar 2005 09:39:44 -0800, wrote:

To make a looong story short, I order a front door, just a slab,
no
prep, no nothing, just a plain front door, on August 2nd 2004. As
of
today I don't have the door, I cannot get a delievery date for the
door, and they continue to hold my money and refuse to give it
back
claiming this is a special order door because it's 70'1/4 not the
standard 70".

I'm surprised that this has gotten by 30 posts without comment. 70"
is
5'10". I'm a little height challenged, so I'd be able to pass, but
a
lot of my friends would end up with a helluva crease in their
foreheads. Maybe you're building something for that very funny
Geico
commercial? (The fake reality show "Tiny House")

So I'm guessing you mean 80" as the standard and you wanted
80-1/4".
That's still awfully close to the standard size that you could get
for
a lot less money. I'm assuming that you have an existing doorway
that
you absolutely can't modify, even with a slightly different sadlle?

Greg Guarino