There are outfits here (San Antonio) that have run ads that are almost
the same word for word as what you have, though not always selling
Goodman equipment. Pure BS. Goodman's marketing strategy is to be the
lowest cost equipment available. It is the equipment of choice for all
the unliscenced/fly-by-night/ incompetant etc. installers, which is one
of the main reasons for the bad reputation the units have. I have seen
the CR article, but it was some time back, and don,t remember all the
details. I do remember that Rheem and Ruud scored differently--
absolutely identical units (think Chevy/GMC). Installation is the most
important factor. The best unit made is junk if not properly installed.
A properly installed Goodman will usually give satisfactory service.
There are actually units on the market that I would choose Goodman over,
but that is just my opinion. I especially get a kick out of the part of
that ad that guarantees the utility savings. Even bigger BS. If you
trade your car in on a new one, does the dealer guarantee what your fuel
mileage/savings will be? The only bigger bunch of crap I have ever seen
was an ad here some years back which said that the local VoTech schools
were in dire need of old HVAC equipment for their students to get hands
on experience with, and that this company was going to do it's civic
duty to remedy the situation by allowing $400 trade-in allowance for old
units, regardless of condition, and donating them to the local schools
so the poor students wouldn't have to sit around twiddling their thumbs.
As a general rule:: hang up on telemarketers, discard all spam, toss
all such junk mail where it belongs. My $.02 Larry