Amazon takes stuff back w/o question.

I'm glad both exists.

I have trouble returning a (insert long story) product from Amazon. It took
weeks to fix.
I do however, still do business with them when it makes sense. I too am a
great believer in competition, we all benefit in some way. However,
companies like Lee Valley could not exist if their product line was not
suited for a small market. How long do you think they would last if the
BORG sold everything Lee Valley did and at lower prices? People in general
will put up with bad customer service to save a buck.

Dave

PS: Keep up the good work Robin!



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