Whose responsibility is it to fit one, the area board or whoever your
'energy' supplier is ? I've looked on the web sites of Southern and
Scottish (my board) and Powergen (my lekky supplier) and can find no clues.

Speak to your supplier (Powergen) and if you can't get their indian call
centre to acknowledge they have the remotest clue what you want from
them, change supplier.

If you really want to persist with a company that values its (staff?)
profits so much they force customers use a foreign call centre with all
the ensuing language difficulties, tell them you need them to send a
"dataflow" to the meter operator (MOP) to arrange the meter change.

The odds are, it will be Scottish & Southern meter fixers who will do the
work on behalf of Powergen.

Note: if you actually manage to get this done make sure you get the meter
serial number written down and the reading when the old one is removed.
Ditto for the new meter when it goes in - you`ll be surprised how
efficient the government made the industry when it was privatised...

Remember you`re not dealing with a single company with a "single point of
failure" - there are three "seperate" companies involved now (supplier /
network operator / meter operator) each with their own systems that may
or may not communicate the correct information to the others.

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