Hi Ed and others:

Your pointers finally paid off. I decided to take the freezer door
panel off and it was really a big job. Apparently chipped ice from the
ice dispenser melted and dripped over time into the insulation and over
the styrofoam that covers the dispenser portion of the door. I took all
the insulation out and replaced it--really I doubled the amount of
insulation there. But.....still the water dispenser didn't work. I
took some rather large diameter weed eater line and fed it through the
opening in the door and finally it came up into the tank behind the
crisper section in the refrig. There it stopped. So, I managed to heat
up the tank with a hair dryer and while putting the freezer door back
together again, the water started working. The hardest part of this job
was getting the door seal back on properly. I hope the water tank won't
freeze again but I figure if it does, I could remove it and put a splice
into the line where the water will run direct--shorter route. Thanks
for all the assistance !!!!!!

Joey


Ed wrote:
"Joey" wrote


Ed,


This is a strong possibility, but what would cause this to happen after
four years of no problems ? Also, what would a servicer do to fix a
problem like this ? When it was working the water was never really cold,
just cool.

Joey


If the storage tank in the refrigerator section is frozen it's usually
caused by poor air circulation. It can be corrected by adjusting the freezer
control to a warmer setting. This will increase airflow into the
refrigerator section. Sometimes you may also need to adjust the refrigerator
control to a warmer setting.

If the water line in the freezer door is frozen that is usually caused by
moisture in the door. The fiberglass that insulates the tube may be wet and
frozen. If opening the door for a few hours solves the problem and you see
water dripping from the bottom of the door you can be pretty sure that the
insulation got wet.

I suggest a service tech for this problem because I'm not sure of your
mechanical ability. The freezer door would have to come apart and the wet
insulation replaced and it may require replacement of the insulation.

On some models you can test to see if this tube is the problem. The tube
comes from the tank and goes under the freezer. You can see it if you remove
the kickplate. Very often there is a union there, if you disconnect the
union and blow through the section that goes up through the freezer door
hinge there should be no resistance other than some water that may be in the
tube. If you can't blow through it then you have found where the ice
blockage is.