"Joey" wrote

Ed,


This is a strong possibility, but what would cause this to happen after
four years of no problems ? Also, what would a servicer do to fix a
problem like this ? When it was working the water was never really cold,
just cool.

Joey

If the storage tank in the refrigerator section is frozen it's usually
caused by poor air circulation. It can be corrected by adjusting the freezer
control to a warmer setting. This will increase airflow into the
refrigerator section. Sometimes you may also need to adjust the refrigerator
control to a warmer setting.

If the water line in the freezer door is frozen that is usually caused by
moisture in the door. The fiberglass that insulates the tube may be wet and
frozen. If opening the door for a few hours solves the problem and you see
water dripping from the bottom of the door you can be pretty sure that the
insulation got wet.

I suggest a service tech for this problem because I'm not sure of your
mechanical ability. The freezer door would have to come apart and the wet
insulation replaced and it may require replacement of the insulation.

On some models you can test to see if this tube is the problem. The tube
comes from the tank and goes under the freezer. You can see it if you remove
the kickplate. Very often there is a union there, if you disconnect the
union and blow through the section that goes up through the freezer door
hinge there should be no resistance other than some water that may be in the
tube. If you can't blow through it then you have found where the ice
blockage is.