In article ,
Andy Hall wrote:

I seldom have difficulty after an appropriate discussion with somebody
of authority at the retailer. If there is any inconvenience or time
wasting, compensation is normally forthcoming as well.

You obviously have a lot of experience of taking things back.

Are these expensive branded items you've researched extensively, chosen
for their inherent reliability and paid a high price for -- but which
have, nevertheless, subsequently gone wrong?

Or are they the sort of cheap, no-name rubbish you assure us you never
buy?

Just curious.