Part of the bolt broke off, leaving a stem sticking out.

I finally was able to remove the whole assembly. Looking at it inside and
out there is no brand name on it. I took it to HD and tried to match their
lockset and the positions of the bolts and levers are all at different
locations.

I then took it to a locksmith and had it looked at. First one told me he
has never seen one like it and I need to replace it completely, but he does
not know who makes it and has nothing that will fit.

The second locksmith looked at it and said "yeah I have seen these". But
then he told me this lockset came with the door when it was originally
purchased and he had in previous occasions tried to find the manufacturer
when he had others with similar problems. No luck. He told me I have to
get a replacement mortisse but he has no idea where to get it. He also said
getting something else to replace the entire assembly will not work, the
door holes were done to fit that lock only.

He also said I should not get replace the whole thing, since this is an
expensive lock. He looked at it and said the cylinder he can replace but
just that is a $100 cylinder I have there.

I spent the entire afternoon driving around, and so far the only option
seems to be to replace the entire exterior door?

O

"Colbyt" wrote in message
...

"orangetrader" wrote in message
...
I have an exterior metal door and the lock is broken. I took the lock
apart
and I cannot tell if this lock set is a special one or a standard one,
standard meaning I can find another one to replace what I have and I
don't
need to drill new holes for it.

Once I took it apart, the door has five holes.

In the middle where the key entry is, the door has an elongated hole, of
about 1-1/2 inch in height. Below that about 3/4" further down, is
another
round shape small hole of 1/2" in diameter, below this hole, about 1
inch
further down, is another round hole of 1/2" in diameter. The pattern is
symmetrical on top, two round holes. So to recap, from the top, a round
hole of 1/2" diameter, below that around around hole same diameter, and
below that the elongated elliptical hole, below that, another round hole
and
one more round hole at the bottom. Altogether 5 holes, four of them are
identical diameter about 1/2". The door is about 2" thick, but with a
"lip"
at the end, I think the effective thickness is may be 1-7/8". The top
round
hole is where the key entry is. The forth hole from top is where the
dead
bolt is, the "set back" from the edge of the door to the center of the
elongated hole is about 1-1/4".

I don't know if I am making sense. But I need to get a replacement lock
and
I am not sure how to go to the store to find a matching replacement.
The
measurements are approximate. I cannot just take the whole lock there,
because the middle piece that is supposed to be embedded inside the door
I
cannot take out completely. It is loose, and I can slide it in and out
almost, but something is stucked, looks like there are another two small
screws for the dead bolt that is inside the assembly that may be in the
way,
looked like tiny tiny allen screws.

Any advise? What measurements are important to take to the store to
find
something to replace it?

Thanks in advance,

O


It sounds like you have an "entry lockset" but you description doesn't
ring
any bells with me. The simplist course of action is to identify the brand
you have and buy the same lockset.

If your door has a handle (as opposed to a knob or lever) these usually
must
be removed before the inside the door portion of the lock can be removed.
There is a lever that moves when the button is depressed and this is why
the
handle must be removed.

If I were in your place, I would take pictures of the lock in place and
with as much of it removed as possible. I would visit a real locksmith
with
my keys and those pictures. Here you most likely will achieve
identification.

What part of the lock is not working?


Colbyt