DIYbanter - View Single Post - BEWA Harbor Freight poor customer service...

wrote:

If you have had any similar negative customer service experiences with
Harbor Freight, please feel free to share them so that the next newbie
can be fully "cavet emptor" before purchasing.

I had the opposite experience. I ordered a bunch of stuff. Two items were
missing from the order. I called them up, was on hold less time than
expected, and told the person the missing items. They arrived a few days
later.

I WOULD RECOMMEND AVOIDING HARBOR FREIGHT LIKE THE PLAGUE!

Now that a new HF store has opened between my home & church on many Sundays
I drop in on the way home from church. ;-)

-- Mark