On Thu, 13 Jan 2005 01:14:06 GMT, "George E. Cawthon"
wrote:

Nope. They didn't refuse. They were very cooperative just
incompetent about returning all the money. Three packages,
money for one was returned in two weeks, the rest dribbled.
Do you suppose that it was because they were Dell?

Actually, I was talking about Harbor Freight, not Dell. The original
poster said that HF refused to help, hence my suggestion to go back to
the CC company.

Assuming that the actual company does offer to reimburse you, then
complaining to the CC company isn't the way to go.