"tony sayer" wrote in message
...
In article , Derek *
writes



That would have been many times worth the cost to them of the price of
the bag in repeat sales, and the goodwill you'd trumpet about them!.

These big chain's have no bl**dy idea on customer service and how to
treat them;(...

I think they do. What they can't do is instill that attitude into
the sort of spotty faced youth who's educationally qualified to
do a minimum wage job.

If the people working on the counter in such places were
any good, they'd be doing a better paid job somewhere else.

tim