Put the boot on the other foot. Certain customers, who wouldn't be reading
this group of course, may take out a couple of items from the new pack
while strolling to the checkout, then claim the discount and still have a
full set. So Focus need to be sticky to avoid getting ripped off.


Yes whilst thats true, it very much seems that no one is empowered to
make decisions, it seeming that they have engendered a very "jobsworth"
attitude by their management, and we know just how bad that can be in
the UK......
--
Tony Sayer