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Matt
 
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Yep.

Where I made the mistake was I didn't check the company out.... it has
been in business since I was a kid, I'd seen their ads for years, and
unfortunatly, made the wrong assumption that they were therefore
reputable.

They must have been at one time, else I don't think they would still be
around..... but they turned to **** at some point and I missed it.