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Mark D. Zacharias
 
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"Mark Modrall" wrote in message
...
Hi...

About a year and a half ago, we bought a panasonic SC-HT75 5-disc dvd
player and for the most part we've been really happy with it. But last
night, my wife was watching a 2-disc movie; the player finished playing
the first disc but when it moved to the 2nd, the player flashed up an
error code of DVD H01 and wouldn't load the disk.

Since then, the player won't load a disk from any slot. You put in a
disc, it whirs 4 times (sounding like a faint descending whistle),
flashes up DVD H01 and then NO DISC. Does the same with all discs no
matter what.

Powering down and back up doesn't fix it.

I looked on the panasonic site and in the manual, but haven't found
what the error codes mean. Is the unit totally hosed? Is it worth
trying to repair? It would be a shame to have to replace it after only
a year and a half. It was also hard to find a multi-disc player that
fit in the stereo cabinet that we have.

I appreciate any advice.

Thanks
-mark

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I would suggest getting in touch with Panasonic Customer service. The
original parts warranty is probably one year, but it's not reasonable that
an expensive part like the laser pickup (the likely culprit here) should go
out so soon. Make your case, get a file or reference number, and get it to
an authorized servicer. With luck you'll only pay the labor charges.

Manufacturers I deal with, including Onkyo, Sony, Pioneer, and Yamaha all
have procedures to deal with situations like this.

Mark Z.