DIYbanter - View Single Post - Moving BT master socket, is this frowned upon?

(N. Thornton) wrote in message Here they sent an 'engineer' round when the master socket went o/c. I
didnt even know there was a problem. I think it was genuine as they
tested the sockets and replaced one.

Regards, NT

That's strange. My parents had a BT engineer call round as well but no
fault had been reported. This guy insisted on replacing the master
socket. A couple of weeks later they got a £50 engineer call-out
charge sent to them!

I'm wondering whether the engineers are getting some kind of bonus per
callout attended.