View Single Post
  #12   Report Post  
Fred
 
Posts: n/a
Default

"Joe Doe" wrote in message
...
In article Yicsd.678$S33.563@trnddc03,
"Fred" wrote:

In my experience over the past 5 years or so, Black & Decker haven't

made a
decent electric tool/appliance. I have bought one of their small

drills,
then returned it when the motor seized up after 2 months. The

replacement
worked for a year, then the motor developed an open circuit. Same for a
small jig saw -- the blade moved up and down at about a 5-degree angle

off
vertical. The same for a small electric screwdriver.

The company must have been taken over by some Wall Street group to suck

the
assets out of it, I don't know. Their stuff used to be quite good, but

now
I wouldn't touch any of their stuff, sorry to say.

Fred



I know they often get negative press.

I push their corded electric lawn mowers to people with small yards
(like myself).

I have taken my mower in twice for warranty work and was VERY well
treated (they put in a new blade gratis etc.). On the second visit I
asked when my warranty expired (two years theoretically) and they said
it had already expired two months back but they were extending it as a
courtesy. So I have to say I am quite pleased both with the mower and
how warranty work was handled. Regarding the need for warranty work:
the first time the motor would freewheel - I used to use the mower to
mulch fairly 1/2-3/4" sized branches and am not sure if it contributed
to early failure. The second visit needed new brushes.


Roland


Good to hear you found a good service shop. But taking in stuff for a repair
a year is not what I call good quality workmanship/design. I have a Ryobi
electric mower and have never had one single trouble with it other than
having to replace the lead-acid battery about 5 years ago. I can cut my
grass twice on a single charge - 5,000 square feet each time. Good quality
mower, excellent manual and reasonably priced parts.