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James Sweet
 
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I push their corded electric lawn mowers to people with small yards
(like myself).

I have taken my mower in twice for warranty work and was VERY well
treated (they put in a new blade gratis etc.). On the second visit I
asked when my warranty expired (two years theoretically) and they said
it had already expired two months back but they were extending it as a
courtesy. So I have to say I am quite pleased both with the mower and
how warranty work was handled. Regarding the need for warranty work:
the first time the motor would freewheel - I used to use the mower to
mulch fairly 1/2-3/4" sized branches and am not sure if it contributed
to early failure. The second visit needed new brushes.



My mom has one of those B&D cordless electric mowers and it actually works
very well, but when I picked it up (for free mind you) the stupid cable
operated switch was all messed up. I built a little controller with some
high current MOSFETs and screwed a microswitch to the handle so it's
activated by the original deadman bar, been working great ever since.