smithfarms pure kona wrote:
On Wed, 24 Nov 2004 15:23:00 GMT, "F.H."
wrote:


Brandystew wrote:

Does anyone have experience with Verizon DSL in their home?

Quite pleased in the ways others have noted. Put it off for way to

long.

Dropped one phone line and Earthlink now we have two computers and

a

house full of phones all on one line and are paying less. Wireless

from

one computer to the other. Sweet.


I too have Verizon DSL and am extremely pleased with the DSL service.
However, I do not think highly of the tech people at the other end of
the phone, when I do have a problem. ( I am also a stockholder in
Verizon and have though of writing the company g and mentioning that
they could upgrade the first line techs.)

For example, I wanted to find the rules on sending out bunches of
email and the person I spoke to told me "for sure" where I would find
the information and we hung up and then he was wrong. Another time I
had trouble downloading the "support center" and called and again the
person told me what to do and it was wrong.

Thankfully their DSL works well. I am grateful for it. We are in a
very rural place so perhaps that would excuse something, but I think
they could do better with the people who answer the phones.

aloha,
Thunder
smithfarms.com
Farmers of 100% Kona Coffee
& other Great Stuff

Aloha? Pure Kona? Whew! Had a 70's flashback there for a minute. G.
My interaction with Verizon so far has been excellent (although sparse).
After Earthlink outsourced all the jobs here (including my blind
nephew who was several times employee of the month) to God knows where
it the service was sad. Talking to someone half way around the world
who's native language is not english. Took me hours to get service
disconnected. Won't miss Earthlink.