Jim L. wrote:
Today I tried to return my Craftsman clicker /ratchet torque wrench for a
replacement because the lock-unlock
switch is defective. Sales associate told me they only guarantee hand tools
having moving parts for one year. Hammers and screwdrivers are examples of
those with the "forever" warranty. Since ratchets have moving parts they are
only warranted for one year. I don't know what to say about adjustable
wrenches, pliers, gas torches,universal joint sockets, hand braces,tape
measures, micrometers, and so on into the night. Any others run into this
policy? Jim

I encountered that attitude at a sears store in 1982. Suggested to the hardware
manager that he look up the meaning of "unconditional" in any dictionary; got
told that sears doesn't need my business that badly. Haven't set foot in a
sears store since; haven't missed them one bit.

-jc-