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"Peter" wrote in message
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"Matthew J.E. Durkin" wrote in message
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"Matthew J.E. Durkin" wrote in message
...
"Peter" wrote in message
...
"Matthew J.E. Durkin" wrote in message
...
"Peter" wrote in message
...
"Matthew J.E. Durkin" wrote in message
...
"Matthew J.E. Durkin" wrote in
message
...
"Peter" wrote in message
...
"Matthew J.E. Durkin" wrote in
message
...
Hi All,
about 1.5 years ago I bought a Zanussi washer dryer. Its the
WJD1667W
model,
which was supposed to be a really good one.
After 6 months, the dryer fan stopped working, machine got
very
hot
and
cut
out. I called the repair guy out under warranty. The guy took
the
lid
off
and the damn fan worked fine. Nothing we could do would
recreate
the
problem. He replaced the fan. I questioned whether it might
be
a
fault
on
the control side, but he said it was unlikely.
6 months after this, just before the warranty expired the
machine
got
to
the
spin cycle at the end of a cycle and just kept going. half an
hour
later
and
a lot of spinning (and the timer not counting down) I pulled
the
plug
and
called him back again. Again we couldn't recreate the
problem,
he
took
the
lid off, poked around and told me it was my fault and that
the
load
was
probably unbalanced. Appaerntly this machine is very
sensitive
to
unbalanced
loads. I was inclined not to believe him, but there wasn't a
lot
I
could
do.
Now, another 6 months on and out of warranty, the machine
stopped
mid
cycle
and is unable to drain itself. I have to drain it through the
filter
panel
to get the door release to operate. I've tried several times
and
it
doesn't
drain. The drain pipe is clear (I can blow down it very
easily,
and
hear
the
air bubbles bubbling through the undrained water). The filter
is
also
completely free of stuff.
So what should I do? To get the service guy out is £60+VAT +
parts.
I
think
Zanussi should just replace the machine - it's been nothing
but
fault
after
fault. Additionally, there's only 2 of us, so it's not even
heavily
used.
Anyway - anyone else's experience here would be appreciated.
The second thing is, where could I get a service manual? I
can't
even
get
to
the pump at the moment - seems the whole machine is made in
two
halves,
with
the drum attached with large springs. I'm really not sure how
to
get
to
the
pump, or whether this is even possible.
Any advice appreciated,
Matthew
Most likely some object jammed in pump, not necessary to strip
machine
at
all the pump is at the bottom right hand corner it simply
slides
out
of
the
filter housing it is held in by a plastic clip on the machine
base.
A
new
pump is universal Ascoll type and very easy to obtain and
cheap.
Peter
Thanks for that - so I'd need to get the machine on its side to
get
at
the
pump from underneath right? Do you know whether I can check the
pump
is
getting power from the top of the machine (I can get the lid
off
easy).
I
could get a multimeter onto anything accessible from the top
easily
before
I tip the machine over and go underneath.
Matt
Just been under machine. mains is being supplied to pump. Is this
relay
driven, or straight from a power semiconductor. If the latter, it
might
be
failing under load (I had to detach the leads to test). If relay,
unlikely
to be load problem. Either way, could be pump.
Odd that the pump would fail given it's very new.
Any more advice much appreciated. Any idea on the exact pump?
http://shop.ezee-fix.co.uk/Ezee_FixS...nussi_976.html
for
origional
http://shop.ezee-fix.co.uk/Ezee_FixS...ersal_975.html
for
universal
Hi All,
ok pump removed, serviced and replaced. That's the good bit.
Bad bit: Turned machine on and before any cycle selected it started
pumping.
Even worse, a small whisp of smoke came out of the white controller
unit
under the top cover (I had the top off).
Is the controller likely to have had it? Not sure what caused it to
do
this - maybe the continuous load of the jammed up pump?
Anyway - it pumps, I can select wash cycles etc, but I cannot start
them,
and it just continuously pumps whenever the mains is on.
Think this is going to get expensive :O(
Help!
Matt
oooppps that spells disaster sounds like you got water onto either
the
pump
or controller and blown something. You may just may be lucky you
could
have
air locked the pressure system with putting the machine on its side.
Look
for small bore rubber pipes running up the side of the cabinet from
the
tub
sump upto either 1 or usuallly 2 round pressure switches attached to
the
top frame, remove these hoses from the switches and blow down them
then
replace and try again. If this does not work sounds like pcb blown,
do
you
set this by buttons rarther than a rotary knob ? if so the machine
will
self diagnose faults and can be read by an engineer.
Peter
yea it's set using buttons rather than a dial - any clue how
diagmostic
works? I'll try clearing the hoses like you suggest...
:O(
No luck. Funny buzzing sound from controller now, then nothing. can
select
wash cycles, but not start any of them. Think it might have been washing
conditioner that ran in there. Looks like a difficult part to remove
judging
by the number of wires running into it. Any idea where I could get a
replacement? This is a nightmare!
Thanks,
Matt
Indeed it is, turn off machine press and hold the green and grey buttons
together then turn on machine with power button keeping the two depressed
machine should start to flash lights in display indicating engineers mode.
depress the bottom wash selector in the second row in should indicate last
stored fault.
Peter
Out of interest what was stuck in the pump ?
Peter
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