"Matthew J.E. Durkin" wrote in message ...
Hi All,
about 1.5 years ago I bought a Zanussi washer dryer. Its the WJD1667W model,
which was supposed to be a really good one.
After 6 months, the dryer fan stopped working, machine got very hot and cut
out. I called the repair guy out under warranty. The guy took the lid off
and the damn fan worked fine. Nothing we could do would recreate the
problem. He replaced the fan. I questioned whether it might be a fault on
the control side, but he said it was unlikely.
6 months after this, just before the warranty expired the machine got to the
spin cycle at the end of a cycle and just kept going. half an hour later and
a lot of spinning (and the timer not counting down) I pulled the plug and
called him back again. Again we couldn't recreate the problem, he took the
lid off, poked around and told me it was my fault and that the load was
probably unbalanced. Appaerntly this machine is very sensitive to unbalanced
loads. I was inclined not to believe him, but there wasn't a lot I could do.
Now, another 6 months on and out of warranty, the machine stopped mid cycle
and is unable to drain itself. I have to drain it through the filter panel
to get the door release to operate. I've tried several times and it doesn't
drain. The drain pipe is clear (I can blow down it very easily, and hear the
air bubbles bubbling through the undrained water). The filter is also
completely free of stuff.

So what should I do? To get the service guy out is £60+VAT + parts. I think
Zanussi should just replace the machine - it's been nothing but fault after
fault. Additionally, there's only 2 of us, so it's not even heavily used.
Anyway - anyone else's experience here would be appreciated.

The second thing is, where could I get a service manual? I can't even get to
the pump at the moment - seems the whole machine is made in two halves, with
the drum attached with large springs. I'm really not sure how to get to the
pump, or whether this is even possible.

Any advice appreciated,
Matthew

If youd bought your machine used,
a) you would have paid less
b) you'd dump it and buy another
c) you wouldnt go through all this hassle with repair co's
d) you would expect the odd failure and not not be emotionally hung up over the loss
e) after buying a replacement machine you would STILL have paid out less in total.

NT