My husband and I recently hired Mr. Tony Dillon of Skyview Sunroom and
Renovations Ltd. (Halifax, NS, Canada) to convert an existing porch area in
a sunroom. We choose Mr. Dillon over another contractor with a very similar
proposal because his company was a member of the Better Business Bureau. We
deeply regret hiring Mr. Dillon for the following reasons:



1.. Mr. Dillon extorted of 100% balance owing from customer without mutual
agreement that work was completed. The consumer is required by law to
withhold 10% payment for 45 days after completion of work.
2.. Did not built finished product to contract specification and Mr.
Dillon refused take responsibility.
1.. Windows and glass panes were not the size specified on contract.
2.. Windows not permanently installed: The only thing holding the large
sheets of glass in place on the inside are only 3 or 4 per pane of temporary
nailed down small wooden block!
3.. One segment of wall do not have the ½" plywood installed as stated
in contract.
3.. Disrespect of customer property.
1.. Used customer building materials and equipment without prior
consent.
2.. Inappropriate and wasteful use of customer provided building
material.
3.. Did not return key to the back entry enclosure where Mr. Dillon had
asked to store tools during construction.
4.. Destroyed flowers in flowerbed and sign marker by driving van over
them.
5.. Damaged grass by leaving construction material on lawn for three
weeks.
4.. Poor quality workmanship due to lack of care and attention to details.
1.. Only two of the 12 floor joists were in contact with main support
beam of added floor. The largest space between the joist and beam was as
much as 3/8". This can lead to cracks on the floor if not corrected.
2.. Walls are not adequately sealed to rain or wind.
3.. Not consistent use of tongue and grove siding on walls.
4.. Outer covering do not match up at the corners where two wall meet.
5.. Messy application of foam sealant leaving residues on exposed wood
and carpet.
5.. Mr. Dillon did not respond adequately to customer raised concerns and
issues.
1.. Repeated requests for information left by phone calls, notes, and
faxes resulted in little or no response.
2.. Arranged to meet Mr. Dillon at the work site only to find that he
was not there on a number of occasions.
3.. Mr. Dillon did not appreciate customer input and paid little
attention to concerns raised.
6.. Mr. Dillon refused on put specific items on contract when requested.
7.. Mr. Dillon signed the contact using the name and address of a legally
dissolved company.


Mr. Dillon's unprofessional behaviour should not be tolerated.
Unfortunately, there is little to protect the consumer's interest once the
work begins.