"Dave Jones" wrote in message
...
"John" wrote in message
...
Anybody know who he/she is and how to contact them, eithr by post or e
mail? My Father In Law has a MAJOR problem with theiir service and each
time he rings the 08701.... number he gets fobbed off, so he would like
to
send a letter of complaint to 'the main man'.
Cheers
John
Try this.
http://www.kingfisher.com/index.cfm?... ustomer_care
Head Honcho of the Kingfisher Group (to which B&Q belongs) is:
Sir Francis Mackay
And he can be reached at the following address. Mark your envelope Personal
in bold, capital letters and he may just get to read it.
Kingfisher plc
3 Sheldon Square
Paddington
London
W2 6PX
Tel: +44 (0) 20 7372 8008
Fax: +44 (0) 20 7644 1001
Email:
B&Q
Head of Customer Services
1 Hampshire Corporate Park
Chandlers Ford
Eastleigh
Hants
SO53 3YX
Tel: 0845 609 6688
(8:30am-8pm Mon-Fri, 9am-5pm Sat, 10am-4pm Sun)
Fax: 01489 864 092
Website: www.diy.com
Email: