When contacting Poulan customer assistance at 1-800-554-6723 I was faced
with a wall of computerized answering. I was unable to establish
communication with a human. Either they refer you to their FAQ or to the
nearest dealer as per you postal code (Zip). The nearest authorized
repair/dealer for me is located at about a 6-7 hours drive from where I
live. When visiting their site I did not find an email address to forward my
question. It could be that I am not looking at the right place to contact
them?

"Leo Van Der Loo" wrote in message
...
Dennis maybe you should ask the people at Poulan

Denis Marier wrote:
Today I was at Sears looking at their 18" chainsaw.
The salesperson went into the back store and came back with a large box.
We removed the steel staples and unpacked the box. The chainsaw look
good.
I removed the gas cap on the tank. I immediately smelled gasoline. I
did
not know if the residual gasoline left in the tank was the result of an
engine test before shipping or something else.
Or maybe someone used this chainsaw, cleaned it and repacked it. On the
other hand it could be quite normal that every Sears (Poulan) chainsaw's
engine are tested prior to assembly and shipping. Comments would be
well
appreciated.