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On 23 Sep 2004 01:37:06 -0700, (Kevin) wrote:
Andy Hall wrote in message . ..
On Wed, 22 Sep 2004 23:51:57 +0100, Grunff wrote:
Andy Kelly wrote:
Their website has a notice saying that they can't take orders at the moment
and the contact centre isn't taking calls.
Either they are re-grouping and trying to sort out their delivery problems
(which I've never had a problem with) or are just about to go belly up.
I reckon the latter.
I hope not - they owe me nearly £200 in returns.
Last week I ordered a sink tap (Pegler Iconic), which arrived this week,
and leaked like a very leaky thing when I installed it. Ordered a
replacement (different Pegler), which arrived today, and was also faulty.
Paid by credit card?
Not a problem if so.
.andy
To email, substitute .nospam with .gl
I wouldn't guantee it. I recently only got a credit card refund from
Lloyds TSB after a company went bankrupt by taking LTSB to the
Financial Ombudsman. Whilst the law states that you are covered if
purchased by credit card, the card company can still stick 2 fingers
up.
It does seem to depend on the card issuer and on the relationship you
have with your bank manager.
I had an issue like this (wasn't Lloyds) and the bank manager leaned
on them, pointing out that it was better to write off £200 than to
lose £50k per annum of business through the card account.
..andy
To email, substitute .nospam with .gl
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