On 14 Sep 2004 19:08:26 -0700, someone wrote:

... the dishes stay wet ,even on heat dry....

Basic Q - have you verified that the heat comes on (the dishes are hot
but wet?). After that, I'd wonder about lack of ventilation - is
there a fan that's supposed to be running, that's not, or an air
passage blcoked.... Even you heat up water, it still has to go
somewhere, or it'll just be a chamber full of hot water or steam if
hot enough.