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Brad
 
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Default Funai OEM Part/s Nightmare

Hi,

It has been a long time since I had to order an OEM part for a
Funai/Symphonic TV. Normally, a generic replacement part is fine. In my
shop is a Symphonic TV WF2702 (mfg 2002) with a bad FBT ("flyback"
transformer). I have to get the original OEM part, and would you believe, I
was told by Funai customer service, "there is no telephone number to Funai's
parts department"!!!!!!!! The same person told me to send an email, which I
did, but I never got an answer. Another method, I was told, is to send a
fax. I can send a fax, but I can't receive a fax in order to get the FBT
price and part number. Note: I never had this problem with any of the other
brands I service.

A common question I get from all my customers, "what brand do you
recommend". I never recommend a brand, but I do tell them what brands to
avoid, and I explain why.

Brad

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