I agree with Sofie. The customer will hear only what they want to hear and
interpret it to their benefit. God Forbid but if anything happened as a
result, even if something were thrown at the set later, they would recall
instantly your comment about it not being a problem. instantly they may
consider making you a liable party. It is totally amazing, that even when we
give a customer something in written form how they can attempt to
misinterpret or misconstrue the meaning only to the chagrin of the original
script writer. Policy I have used is yes it has been damaged, this is the
procedure that should be followed, and leave it at that. If they want a
written estimate consider all the probabilities. Sad to say but we all must
cover our respective postiers now days, if a customer or their solicitor
smells cash you know who they will try to squeeze.
"Baz" wrote in message
om.au...
Interesting comment about the glass cutter. Some years ago I was breaking
up a 53cm trinitron to dump into my garbage tin. I was using a glass
cutter
(scorer) and a short piece of water pipe for the percussive tool.
Naturally
I stared with the gun and the neck and worked down from there. When I got
to the screen, with it face up, pounding on it with the pipe did nothing.
One score (I guess about 12" long) across the front changed all that. The
glass, about 20-25mm thick broke first tap (a rather hard one!) right
along
the line. I was surprised just how much difference the score made.

I have also been on a guided tour of a tube re-build plant some 20 years
ago, and one of the things they did to a picture tube was to polish out
any
small scratches on the screen just after "letting the vacuum out". The
guide stressed that it was only minor scratches they could do this with.



Regards
Barry


"Sofie" wrote in message
...
Lenny,
You are most likely correct regarding your diagnosis and prognosis......
and
if were my television I would have accepted that.....
HOWEVER, in this out of control law suit crazy society we live in, since
it
is no skin off of your back to report to them that the only way to
"properly" fix it is to replace the CRT and/or replace the television....
I
think that I may have done this instead of saying that there is no
problem.
Who knows, you might get the CRT replacement business on this one.
Remember that the glass is very thick in the front of the CRT, especially
near the corners.... so again I don't "think" there is any possible
danger
of implosion or cracking...... the other thought that comes to me is
that
a
glass cutter only has to score the glass in order to break it
cleanly.......
food for thought.
--
Best Regards,
Daniel Sofie
Electronics Supply & Repair
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