DIYbanter - View Single Post

On 30 Aug 2004 06:48:34 GMT, (TLKALLAM8) wrote:

I wish i was so lucky I went a bought the most expensive washer in the store (
maytag neptune) thinking the more i spend the less proplems i will have .Well
they have changed it out 3 times and now my waranty is out.My door latch went
bad
and blew a resister in the main board $ 200 just for parts . I wonder why they
can't make the same washers as the one you have .Why change it if it works.

If you can't afford to trash and replace the Neptune machine, and
can't afford to keep fixing it, see if you can get a service contract
on it - that way they have a financial incentive to re-engineer the
badly designed parts into parts that last, so they get your contract
money and don't have to come out and visit you every six months. And
don't tell them about the door latch failure.

So it costs you a small fortune in parts and labor to keep
running... But look at all that water and energy you're saving! ;-P

(We recently bought a new one - a Kirkland/Whirlpool conventional
top-load washer, the kind that runs for 15 or 20 years before the
problems start. The 'KISS' principle strikes again...)

-- Bruce --0
--
Bruce L. Bergman, Woodland Hills (Los Angeles) CA - Desktop
Electrician for Westend Electric - CA726700
5737 Kanan Rd. #359, Agoura CA 91301 (818) 889-9545
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