In message , IMM writes


I haven't opened it so perhaps Wickes will take it back, although it's
more than seven days since she bought it, failing that they'll
hopefully part-exchange it for a better one.

Take it back as not ft for purpose and refer them here if they disagree
:-)
Even IMM won't back up that 'tool'

Depends on what the usage is.

The same as you keep under the bed ... next to the K-Y Jelly
--
geoff