"StealthUK" wrote in message
om...
Got quite a few Baumatic items over the years and never had a problem.
Never had to deal with their service department so I can't comment.
But I did have to deal with Stoves customer service over a dodgy
extractor hood that had a bad reverberation and the engineer was
useless. He simply held the case with his hand to reduce the noise and
advised me to stick some packing between the hood and the side wall
unit!

Oh well. We have a Stoves halogen hob under the Baumatic hood and it hummed
a bit. They were very understanding that this was not expected of a hob
this price, arranged for a replacement board then used the bits to achieve
the quietest solution. Excellent service.