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Dougie Nisbet
 
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Default Bosch Customer Service going downhill?

Tony wrote:

Mr B wrote:
Has anyone had any experience of Bosch Customer Service recently?
I was rather taken aback by how poor it was, considering their
reputation.

Yes. Similarly unimpressed.
New Bosch tumble drier on 5th engineer visit for trying to rectify same
fault (leaking). Customer services dismissive.... Contemplating now
whether to get replacement from retailer under sale of goods or
(petulant and bloody minded) just keep on calling out Bosch under the
guarantee.


Is that the Bosch WTL6106?
(http://www.pricerunner.co.uk/home-ap...200688/details)

It's just that I was thinking of buying that in the next few weeks. I agree
with the comments made about Bosch power tools - dreadful quality - but
I've found the white kitchen goods to be fab. Fridge/Freezer, Washer and
Dishwasher are all Bosch.


Dougie