On Friday, 4 June 2021 at 11:55:20 UTC+1, T i m wrote:
A while back (start of Covid) I asked here about experiences re online
prescription deliveries and started using the Boots service because:

1) They were our local / normal pharmacist.

2) Someone suggested they used them and they had been fine.

I think I also remember someone saying they were hopeless and I think
I may now be leaning that way. ;-(

However, it may be down to expectation so I just wanted to check here.

Assuming I don't have the full login to the medical system (I think
I'm supposed to present my photo ID at my doctors to get 'signed up'
and as I don't have any I didn't take that any further ...) I may have
only been able to 'request' Boots online fulfil my prescription by
requesting authority from my doctor?

Now, they have been sending them though monthly (just 1 box x 5mG
Amlodopine) but it seems I have to 'request' them monthly, not what I
thought I was going to have to do.

Unfortunately their email-reminder ends up in my spam folder so unless
I check I can miss the reminder and run out.

So, can anyone confirm if I should be able to get at least say 1 years
worth of prescriptions delivered (monthly presumably) *without* having
to keep requesting them please?

Boots Online customer service seem worse than useless. ;-(

Cheers, T i m

p.s. And why the fcuk do they have to put the box of tablets, in a
plastic bag, in a box ... so big that won't go though the fairly large
letter box. And her Paracetamols must be dispatched by Amazon in boxes
big enough for a pair of shoes! ;-(

I go to my local pharmacy and pick up the medicine I get on repeat. A significant part of my choice to do that is to ensure that we continue to have local pharmacies.

Another part is that I always check the dispensed medicine before leaving the counter. Thus, if there are any issues, I can at least start to get them resolved there and then. Issues like switching makes, and expiry dates.