On Tue, 1 Jun 2021 07:30:10 -0700 (PDT), Marilyn Manson
wrote:

On Tuesday, June 1, 2021 at 2:05:13 AM UTC-4, Jim Joyce wrote:
On Mon, 31 May 2021 19:35:58 -0700 (PDT), Marilyn Manson
wrote:

On Monday, May 31, 2021 at 9:29:55 AM UTC-4, wrote:
On Monday, May 31, 2021 at 9:16:42 AM UTC-4, Marilyn Manson wrote:
Here’s a list of some of the technical issues with the Discovery+
streaming service. I’m a couple of weeks into my free 6 month
trial and so far I’m not impressed at all. I’ve experienced many
of these issues, on different devices, including smart TV’s and
Fire sticks.

https://help.discoveryplus.com/hc/en...chnical-Issues

I consider myself technologically savvy, but that doesn’t mean that -
even though I can - I want to go through all the cache clears, app
reinstalls, router resets, etc. suggested as *possible* fixes.

Worst part is when it’s not even me that’s watching, like when it crashes
while SWMBO is watching. I have to drop what I’m doing and fix it for her.

Based on my experience so far, there’s no way I’d pay for this service.
We've been using Discovery+ for several months, and I don't recall any
issues. Or at least no more so than any other streaming interface. To
me, it seems like HBO Max is the most prone to getting itself locked up.

We watch exclusively on a Samsung smart TV.

Cindy Hamilton

I'm glad it's working out for you, I think.

You don't recall *any* issues but at the same time the problem frequency is
"no more so than any other streaming interface". So which is it? No issues
at all or some issues?

Either way, the issues I am having appear to be common enough that they are
mentioned on a website dedicated to a host of problems. My favorite was the
DRM error. I had "How It's Made" streaming for a few hours, kind of as background
noise while I was doing stuff around the house. Suddenly the sound stopped, so
the next time I passed the TV I took a look.

I had a DRM (Digital Rights Management) error and some verbiage about a "problem
playing protected content". Huh? The same show had been playing for hours, episode
after episode. I turned off the TV, turned it back on and continued watching "How It's
Made" for a few more hours. What happened to the "protected content" issue? Poof...
gone.

DAGS 'discoveryplus problems'. It ain't just me.
That sounds like an HDCP error. IOW, local to you. Check your HDMI
connections.

If it were an HDMI issue, I'd expect it to happen more than once. So far, that's
not happening. Just the one time, and nothing changed before or after that error
showed up. No other issues with any other app on my Fire Stick.

Your description of the error, and the corrective action, is what makes it
look like an HDCP error. (High-bandwidth Digital Content Protection)

HDCP is a handshaking protocol, where two connected HDMI devices ask each
other to produce their license before they continue to use the HDMI
connection. The HDCP handshake should happen very quickly and
transparently, but when it fails you see an error message about not being
able to play DRM content, or something to the effect of not being able to
play copy-protected content. There are multiple ways to reinitialize the
HDCP handshake, including the power cycling that you mentioned above.

HDCP errors usually occur at the very beginning of DRM playback, but I've
seen reports of them happening at any time during playback, so my guess is
that the HDCP handshake is periodically reaccomplished during playback.

If HDCP is indeed the culprit, there are a couple of ways to fix it. First,
don't use HDMI. Component video, for example, offers the same video quality
as HDMI but without the HDCP. Or, as the article linked below shows, you
can insert a cheap HDMI splitter into the link that goes to your TV.
Normally, though, it's just a bad HDMI cable or flaky HDMI connections at
either end.

https://www.howtogeek.com/208917/htg...how-to-fix-it/