On Tuesday, June 1, 2021 at 2:05:13 AM UTC-4, Jim Joyce wrote:
On Mon, 31 May 2021 19:35:58 -0700 (PDT), Marilyn Manson
wrote:

On Monday, May 31, 2021 at 9:29:55 AM UTC-4, wrote:
On Monday, May 31, 2021 at 9:16:42 AM UTC-4, Marilyn Manson wrote:
Heres a list of some of the technical issues with the Discovery+
streaming service. Im a couple of weeks into my free 6 month
trial and so far Im not impressed at all. Ive experienced many
of these issues, on different devices, including smart TVs and
Fire sticks.

https://help.discoveryplus.com/hc/en...chnical-Issues

I consider myself technologically savvy, but that doesnt mean that -
even though I can - I want to go through all the cache clears, app
reinstalls, router resets, etc. suggested as *possible* fixes.

Worst part is when its not even me thats watching, like when it crashes
while SWMBO is watching. I have to drop what Im doing and fix it for her.

Based on my experience so far, theres no way Id pay for this service.
We've been using Discovery+ for several months, and I don't recall any
issues. Or at least no more so than any other streaming interface. To
me, it seems like HBO Max is the most prone to getting itself locked up.

We watch exclusively on a Samsung smart TV.

Cindy Hamilton

I'm glad it's working out for you, I think.

You don't recall *any* issues but at the same time the problem frequency is
"no more so than any other streaming interface". So which is it? No issues
at all or some issues?

Either way, the issues I am having appear to be common enough that they are
mentioned on a website dedicated to a host of problems. My favorite was the
DRM error. I had "How It's Made" streaming for a few hours, kind of as background
noise while I was doing stuff around the house. Suddenly the sound stopped, so
the next time I passed the TV I took a look.

I had a DRM (Digital Rights Management) error and some verbiage about a "problem
playing protected content". Huh? The same show had been playing for hours, episode
after episode. I turned off the TV, turned it back on and continued watching "How It's
Made" for a few more hours. What happened to the "protected content" issue? Poof...
gone.

DAGS 'discoveryplus problems'. It ain't just me.
That sounds like an HDCP error. IOW, local to you. Check your HDMI
connections.

If it were an HDMI issue, I'd expect it to happen more than once. So far, that's
not happening. Just the one time, and nothing changed before or after that error
showed up. No other issues with any other app on my Fire Stick.

Last night I got both of these errors within hours of each other. Both errors occurred
in the middle of shows, i.e. not when I was just starting to to access a show or video.

https://i.imgur.com/rdiclQL.jpg

https://i.imgur.com/cX85FK5.jpg

In neither case did "Try again" work. In both cases, going Home on my Fire Stick
and then re-opening Discover + resolved the issue. That's always the fix on that
TV.

On my Smart TV (Samsung, hardwired to the router) choosing Source and choosing
the D+ app (again) usually solves any issue. However, on that TV, the Rewind and Fast
Forward features are really cumbersome. The 10 second feature does nothing. In addition,
unlike my cable DVR box, you can't tell where you are moving to. If you want to replay a
scene, but you don't know when it was, you have to hunt and peck and hope you find it. At
least with YouTube you get a still image so you have a general idea of where you are headed.
With D+ all I can set is the rewind speed, but I have no idea where it is going to land.