In article ,
Harry Bloomfield wrote:
Dave Plowman (News) wrote on 07/05/2021 :
And reading that meja, you'd think early TVs rarely broke down - and if
they did were cheap and simple to fix.

They were often rented, because they were so expensive and because
there would then be a cost free ready repair option, when as they often
did, they broke down or needed adjustment.

At one time. my job provided me with a rented set. It started giving noisy
pictures, so I complained. Someone came while I was at work, fiddled with
tuning know sand said "nothing wrong with it". I was debating what to do
next when I happened to deal with a call from the company's head office. At
the end of his call I ssked how I could make a complaint - to which he said
"tell me". Within an hour, I had the branch manager on the phone "You
should have said you were a BBC customer. I've got a new tuner soak
testing on the bench." and it was fited the next day. Every subsequent call
out had the branch senior technician. I suspect they thought that if I
complained seriously, they might loose the BBC Contract.

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle