On 29/04/2021 01:21, Fredxx wrote:
On 28/04/2021 19:01, Michael Chare wrote:
My wife bought a bungalow a few years.Â* The previous owners had
installed Everest double glazed windows. We could not visit the
property because of Covid restrictions but there is a camera in the
sitting room and we did notice that the blinds were moving on windy
days.Â* I thought that perhaps a window had been left open but when we
were eventually able to come here that was not the case. The all the
Windows were made by Everest.

The sitting room has a large window. The central glass panel is about
8' wide by 6' high. The glass panel has an aluminium frame going round
it and was fitted from the outside into another aluminium frame that
attaches to a wooden frame.Â* Arround the outer aluminium frame there
are 10 holes about 8mm in diameter. These holes allow access to small
posidrive screws which I think pull the glass aluminium frame towards
the aluminium frame in the wooden frame.

The curtains were moving because one of the top corners of the glass
aluminium frame had come away outwards leaving about a half inch gap.
It could not be pushed back because one of the screws was catching on
the aluminium frame mounted in the wood.Â* I did just manage to get a
screwdriver into the screw and when I tried to turn it anticlockwise
it suddenly went further in and I was then able to push the glass and
its aluminium frame into the proper position though I can't secure it
properly. I can't see exactly what the screws do. If the window was
much smaller I could undo all the screws and then remove the glass and
the surrounding aluminium.

It is impossible to phone Everest but I did make contact via their
website chat.Â* They told me that the windows were installed in 2008.
and said "as the doorÂ* (?) was fitted before June 2020 this would have
been installed by Everest Ltd who went into administration in June
2020 we are Everest 2020 Ltd, a different company therefor cannot
honor their guarantees from that long ago"

I was sent a web form arranging a paid for repair. I completed this
but they have declined to do anything.

So I am very unimpressed by Everest.Â* I don't understand why the
window would move outwards, the property is exposed to strong winds.

I am thinking about using pop rivets from the outside to hold the two
frames together.Â* It looks like some sort of glue was also used in the
orogial installation.

Any suggestions as to what else to try?

I'm having difficulty in picturing what you've got and specifically how
the glass is held in place. And the access between the 2 frames.

I think there are small tabs on both the aluminium frames where the
screw holes are. The screws which are possibly self tapping pull the
outer frame round the glass towards the fixed inner frame. The fitting
are to small for the size of the window which is why they have failed.


The glass, if each pane is 6mm thick, is going to be 100kg. You might
find local glazing companies more responsive. With the weight involved
it's not something I would consider doing myself.


Yes the size an weight is definately one of my concerns.


If a repair is uneconomical then I might use either low modulus mastic
or no-nails to keep the two together.


I did see some evidence of glue being used before. I need to use a glue
which takes a while to set such as araldite. The glass frame overlaps
the woodframe on the outside. I am considering using some pop rivets to
hold the two together. To do that I just need to drill a 5mm (4.8mm)
hole trhough them both.


--
Michael Chare