Andy Burns wrote:
Chris J Dixon wrote:
I have a problem with Nottingham Playhouse login which is
puzzling me, and although it may be caused by something they have
changed, it looks like resolution is down to me. I would welcome
any advice.
If, using my desktop, on
https://nottinghamplayhouse.co.uk/my-account/ I click on
the silhouette to log in, the popup in Firefox reads "Firefox
can't open this page.
As I tried earlier in the week, it still works for me
firefox 64bit
windows 10
plusnet
cloudflare quad1 DNS servers
all 3rd party cookies blocked, other cookies allowed but discarded daily
"uBlock origin" and "I don't care about cookies" add-ons installed
Other browsers just show an icon and
"tickets.nottinghamplayhouse.co.uk refused to connect."
Using https://www.whatismybrowser.com/
"Your web browser is:
Firefox 87 on Windows 10
Your web browser is up to date
Your Web Browser's Settings:
Is JavaScript enabled?
Yes - JavaScript is enabled
Are Cookies enabled?
Yes - Cookies are enabled
Are Third-Party Cookies enabled?
Yes - Third-Party Cookies are enabled"
Our laptops behave the same.
can you try a laptop that fails, either on a VPN (free trial?) or on a
MiFi (or neighbour's wifi)? Does it still fail
I'll have a look at that
delete all cookies and force refresh with ctrl-F5
turn on browser console in firefox under developer tools, do you see any
errors.
The loading of
“
https://tickets.nottinghamplayhouse....e&resize=true”
in a frame is denied by “X-Frame-Options“ directive set to
“SAMEORIGIN“. loginlogout.aspx
My Android tablet using Firefox shows:
"Blocked by X-Frame-Options Policy
This page has an X-Frame-Options Policy that prevents it being
loaded in this context"
Our mobiles behave the same on wi-fi.
However, my partner's work laptop using a VPN works OK, as does
her mobile using data.
I can't find any settings in browser, Virgin Media, Kaspersky or
Router that suggest they might be involved.
tun off virgin DNS hi-jacking at
https://my.virginmedia.com/advancederrorsearch
Already off
or use a DNS server other than Virgin's
I don't use Virgin DNS
Chris
--
Chris J Dixon Nottingham UK
@ChrisJDixon1
Plant amazing Acers.