On 3/29/2021 12:58 PM, Wade Garrett wrote:
On 3/29/21 10:52 AM, Frank wrote:
On 3/29/2021 10:02 AM, rbowman wrote:
On 03/29/2021 06:49 AM, Frank wrote:
I have a Crosstrek now configured the same and in latter years with not
much driving just have the dealer service it.Â* Out of curiosity I
watched a You Tube video on a guy changing the oil and he had a
struggle
getting off the factory installed filter.

They haven't read the part about a quarter turn after the seal
touches at the factory. I've gotten a collectionÂ* of those end cap
things over the years and generally have one that fits. If not I fall
back on the strap wrench.

I had the dealer put on a filter I could not get off in the limited
space under my Forester when I went to change the oil.Â* I made the
dealer take it off and replace it with my filter.Â* I had been screwed
on a 60,000 mile service where I had changed the oil a couple of
months before I went in and did not realize that they had done an
unnecessary engine flush.

Surprising the dealer would install a part you supplied.

The usual party line why they won't do it is that the dealership
agreement prohibits installing anything but factory/OEM parts due to
liability and fit/function issues...the real reason being they don't
make any money on the part- just on the labor to install it.

OTOH, I can't imagine going into a nice restaurant and saying "here,
please cook and serve me this nice sirloin steak I bought in the
supermarket across the street"Â* ;-)


It was a while back but the complete story was I had taken the car to
the dealer for the 60,000 mile check up and when I brought it in asked
the cost and what it entailed and they told me to wait and they would
get back to me. I waited several minutes but then my wife came to take
me home and I did not get it and found out when I picked up the car. I
was ****ed at the cost in part as engine flush is not really required
along with necessary oil and filter change. Then to find they put on a
filter that I could not remove must have got me really ****ed because
they changed the filter at no charge.

To answer other response, I have had plumbers install items that I bought.