On 26/03/2021 11:13, Harry Bloomfield wrote:
alan_m explained :
Most companies do not contact you to offer a new deal or even to say
that your old deal is coming to an end. They make more money by just
placing you on their standard variable tariff and hope you don't notice.

I think they are legally obliged to let you know when your contract is
coming to an end. Certainly every company I have been with recently, has
emailed me to let me know and advised what tariff I would be moved to at
the end. Even if they didn't, I'm signed up with MSE to let me know and
make suggestions as to which supplier and tariff would be my best one to
move to.


This year MSE failed miserably - they didn't show any deals from my
current supplier which actually had deals comparable with the cheapest
suppliers in their list. Even when I switched to a new deal with my
current supplier I couldn't select the tariff I'm on in the MSE list.
It's only in the past few days they seem to have rectified this problem.



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