Yes this does sound terribly lazy, and obviously offensive..
It has to be said though that any seller of goods or services can decline
to sell to anyone they like. However discriminating on such flimsy grounds
is clearly wrong and downright lazy.
I guess they must have had issues with travellers and other groups who
caused trouble, but to not even give them the chance seems really a bit like
shooting the business in the foot.
I wonder how they found out?
Brian
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https://www.bbc.co.uk/news/business-56246848
The ECHR has found Pontins breached the 2010 Equality Act
Pontins has agreed to change its working practices after disclosure it had
a blacklist of Irish surnames used to screen out bookings for its holiday
parks.
Interesting from a legal point of veiw?