On 24/02/2021 11:25, Dave Plowman (News) wrote:
In article ,
Robin wrote:
I can understand her wish for independence but suspect it'd be cheaper
to have an online account where you print and post the bills.

What if she doesn't already have the means of going online and the ability
to use such hardware? Someone who doesn't is unlikely to want to learn how
to at a public terminal, like in a library, etc.


I had envisaged the OP would do whatever needed to be done online. I am
sorry that was not an obvious assumption.

--
Robin
reply-to address is (intended to be) valid