On 23/02/2021 19:24, Dave Plowman (News) wrote:
In article ,
Adrian Caspersz wrote:
Today's task.

Getting a pensioner off her standard rate tariff, doing it over the
phone. She tried, and got quickly flustered and annoyed.

Sticking point, all the fix rate deals from the current supplier require
a smartmeter fitted - which she doesn't want (scared of because of the
negative press).

Se we have to go shopping elsewhere. I'm bringing my laptop and may end
up being a proxy to the deals, running an email address account for her.

I really shouldn't have to. Covid and all.

Is there a switching specialist out there for this market?

Thinking, many internet-less folks will be in the same boat, and paying
full rate on standard tariffs.

I use Flipper. You pay an annual fee for the service, but they do
absolutely everything for you. Look for a better deal every month, and do
everything needed to swap you including setting up a DD with your bank.
Only snag I could see is you have to submit meter readings every month. It
might be possible to do this with a phone call, though.


Isn't the problem that the OAP needs a paper bill. As some suppliers are
now paperless how does flipper stop switching to suppliers who don't
offer a paper bill.

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