Today's task.

Getting a pensioner off her standard rate tariff, doing it over the
phone. She tried, and got quickly flustered and annoyed.

Sticking point, all the fix rate deals from the current supplier require
a smartmeter fitted - which she doesn't want (scared of because of the
negative press).

Se we have to go shopping elsewhere. I'm bringing my laptop and may end
up being a proxy to the deals, running an email address account for her.

I really shouldn't have to. Covid and all.

Is there a switching specialist out there for this market?

Thinking, many internet-less folks will be in the same boat, and paying
full rate on standard tariffs.

--
Adrian C