On 18/12/2020 17:02, R D S wrote:
On 18/12/2020 16:18, Dave Plowman (News) wrote:
I did think of explaining what click and collect means.


Sounds like our B&Q.

You turn up to collect and note that the click and collect section has
nothing in it, then effectively go and buy what you wanted in the normal
fashion.


But B&Q seem to be still operating point of sales software run on a z80
which is not capable of supporting in-store actuate stock level
reporting, self service tills (which have been ripped out locally) or a
efficient C&C system

I used them just after the last lockdown for a bag of joint filler and
there seemed to be a lot of staff wandering around aimlessly -
presumably to try and enforce distancing rules in a massive warehouse
with perhaps 50 customers. If they were serious about maintaining a
safer store they would have put more than two people on the tills so
people didn't have to queue for them for 10+ minutes.

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