On 02/11/2020 13:56, michael adams wrote:


She doesn't work for Your Repair don't forget,.She's presumably self employed
She'd "been requested" by them to do the service. Maybe she mostly works
for other contractors and this was her first job for Your Repair. And she didn't
follow the correct procedure which differs from the others after completeing
the job.

This is probably a busy time of year for boliler repairs and servicing
and she herself may not even have realised her mistake until much later.


michael adams


possibly