alan_m wrote:
On 05/10/2020 18:43, williamwright wrote:

The fact is that some customers grossly underestimate labour costs and
overheads.

The TV media are responsible for that.
Exposing a dodgy trader they will make comments such as the charge was
£70 to change a 10p tap washer ignoring that £70 (or more) is a common
call oy charge from reputable traders.

The nice thing about DIY is that, even if you cost labour at a nominal rate,
the callout charge is £0.

Theo