On 05/10/2020 09:36, Muddymike wrote:

Items supplied through Amazon are not always the same quality as those
supplied by Amazon unless branded, even then some are copies.

The major problem with Amazon is that they lump the reviews from
different suppliers together. The reviews are not for individual Amazon
marketplace suppliers but for the item. If there are three traders
supplying item X but two are selling the genuine item and one a
sub-standard counterfeit item there will be three listings for the
product and possibly three different prices. When you go to the customer
review sections the reviews for all three listings will be identical.
There will be a large percentage of the reviews giving five stars
because these are from the customers who have got the genuine item and
also a substantial number of one star reviews from the people who have
received the counterfeit item. From the reviews there is no way of
identifying the supplier of the shoddy goods.

When writing a product review Amazon will publish negative reviews about
the product but reject any product reviews if the supplier is named and
criticised.

Amazon also lump reviews for different products together, usually a
range of products from the same manufacturer. This results in reviews
mentioning features of a top end variant of a product being included in
the listing of a base model.



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