In message , alan_m
writes
On 09/09/2020 12:55, Graeme wrote:

I cannot map a network drive from her laptop to the NAS,

try typing in the search box in the bottom bar of the Win10 screen

\\192.168.178.xx

It Works! Thank you - that seems to have solved the problem. I didn't
do quite as you said, because wife's laptop doesn't have the search
option, so instead, when trying to map a network drive, in the browse
box, I entered the IP address and up it came. From there, mapping the
contents of each partition was straightforward. Thank you. Brownie
points earned :-)

--
Graeme